Delete my account

Last updated: [TO COMPLETE: publication date]

You can delete your Ayin account whenever you like, with or without the app.

In the app

My account → My data → Delete my account, then confirm. Deletion is immediate.

Without the app

Email [TO COMPLETE: contact address] from your account's email address, with the subject "Delete my account". You don't need to install the app or sign in. We delete the account within one month at most and confirm by email. [TO COMPLETE: a form, if the site has one]

What is deleted

• Your account: your email address and sign-in identifiers.
• Your profile: your first name, the day and month of your birthday, and your subscription status.

They are erased from our servers, not deactivated or hidden. [TO CHECK: how long they may remain in Supabase's technical backups]

What is not deleted, and why

• Your journal: it was never on our servers. It stays on your phone and remains yours. To erase it, uninstall the app; if you turned on backup, manage the copy from your Google account or iCloud.
• Your subscription: deleting the account does not cancel it. Cancel it from the App Store or Google Play subscription settings.
• Payment records: Apple and Google keep them under their own legal obligations. We never hold your payment details.